Welcome to the Tax Credits Rebate Website
The deadline for 02/03 children’s tax credit claims has now passed.
Invalid claims
Around 85% of the claims we have received are invalid. We have been rejecting claims for the following reasons:
- If your or your partners 02/03 tax code ended in a H or T
- If your 02/03 income was above £50,000
- Missing national insurance numbers
- Missing children’s dates of birth
- If you sent us form 11ctc or a letter, rather than the forms available on this website
- Missing forms
- Missing signatures
We are now in the process of contacting the invalid claimants to offer an explanation as to why the claims have failed. We will also advise of any other allowances or entitlements we think that may be due. As this involves over 44,000 claims we expect this process to take up to 6 months.
What will happen? (Valid claims)
Claims were logged and sent to HMRC’s validation team (not local tax offices). This team is responsible for rejecting / validating the claims.
If a claim passes this stage it is then sent to the relevant tax office for final checks. At this point, we send confirmation letters to valid claimants with our contact details.
Valid claimants will then receive a calculation from HMRC detailing the amount they are due (this can take a further 12 weeks + ).
If you have received this calculation but you have not recieved our contact details please email us update@taxcredits.org.uk . (This email address is only for this purpose)
It takes approximately 14 - 28 days from the date on the HMRC calculation for us to receive the funds. Your cheque is then sent via first class post.
Kind regards
The Entitlements Agency Ltd
The Entitlements Agency Ltd. Chapel House, Chapel street, Congleton, Cheshire CW124AB Company Registration no: 06507069 Data Protection Registration no: Z129570X
